Losié & FAQ
What is Losié?
Losié is a semi-fine jewelry brand created to embody refined elegance, personal dreams, and the lasting meaning of love.
Are Losié products certified?
Each Losié piece may be provided with a Certificate of Authenticity or product guide where applicable. This confirms that the product is an authentic creation of Losié.
What materials does Losié use?
Losié jewelry may be crafted with selected materials including Gold 416, 585, 750, 999.9, Sterling Silver 925, Silver 600, and Brass. Specific material details are listed on each product page or certificate.
Is Losié jewelry safe for sensitive skin?
Losié applies a nickel-free plating process where applicable and uses Gold or Sterling Silver for skin-contact areas to help minimize irritation. However, individual reactions may vary depending on skin condition. If any allergic reaction occurs, please discontinue use and consult a specialist if needed.
Can gold jewelry change color over time?
Gold items may naturally develop a soft patina over time depending on wear, storage, humidity, sweat, cosmetics, and other environmental factors. This is a natural characteristic of jewelry materials and is not considered a defect.
How can I request after-service?
After-service requests should be made through the original point of purchase or Losié customer service. Please present your certificate, receipt, or order information when requesting service.